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The primary and overriding responsibility of flight attendants is passenger safety. However, they are often tasked with the secondary function of seeing to the care and comfort of the passengers, insofar as this does not interfere with their safety responsibilities. They are often perceived by the flying public as waitresses or servants because only this latter function is normally seen outside the extremely rare event of in-flight emergency; and historically this perception has been portrayed by airlines in ads and commercials.
The role of a flight attendant ultimately derives from that of similar positions on passenger ships or passenger trains, but it has more direct involvement with passengers because of the confined quarters and often shorter travel times on aircraft. Additionally, the job of a flight attendant revolves around safety to a much greater extent than those of similar staff on other forms of transportation. Flight attendants on board a flight collectively form a cabin crew, as distinguished from pilots and engineers on the flight deck.
Outside the exceptional case of an in-flight emergency, flight attendants usually provide courtesy services for passengers, such as preparation distribution of in-flight meals and drinks, management of in-flight entertainment systems, sale of duty-free and other merchandise, and the like. As the most visible representatives of their airlines, their importance to customer relations and the image of their airlines is considerable.
Many jurisdictions mandate the presence of flight attendants on commercial aircraft, based on the passenger capacity of the aircraft and other factors. This mandate generally relates only to their function as safety technicians.
Flight attendants are normally trained in the hub or headquarters city of an airline over a period that may run from six weeks to six months, depending on the country. The main focus of training is safety. One flight attendant is required for every 50 passenger seats on board in the United States, but many airlines have chosen to increase that number. One of the most elaborate training facilities was Breech Academy which TWA opened in 1969 in Overland Park, Kansas, United States. Other airlines were to also send their attendants to the school. However, during the fare wars the school's viability declined and it closed around 1990.
Safety training includes, but is not limited to: emergency passenger evacuation management, use of evacuation slides / life rafts, in-flight fire fighting, survival in the jungle / sea / desert / ice, first aid, CPR, defibrillation, ditching / emergency landing procedures, decompression emergencies, crew resource management and security.
Multilingual flight attendants are often in demand to accommodate international travelers. The languages most in demand, other than English, are Mandarin, Cantonese, Japanese, French, German, Spanish, and Italian.
Height and weight
Some airlines, such as EVA Air, have height requirements for purely aesthetic purposes. Horizon Air and other regional carriers have height restrictions because their aircraft have low ceilings. A typical acceptable range is from 5'2" (1.57 m) to 6'0" (1.83 m).
Flight attendants are also subject to weight requirements as well. Weight must usually be in proportion to height; persons outside the normal range may not be qualified to act as flight attendants.
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Future Aviation Professionals of America
Job opportunities in the aviation industry are expected to grow over the next decade. Annual salaries for aviation professionals range from an average of $47,000 for commercial aviation office supervisors to more than $150,000 for high-level managers.
Universal Pilot Application Service
The Universal Pilot Application Service shows off its web skills with a thoroughly captivating aviation employment mega site. UPAS, an aviation employment powerhouse, uses an innovative approach in matching pilots with companies. Although the service is fee related, youll need to check into UPAS to fully realize the potential here.
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Aviation refers to flying using aircraft, machines designed by humans for atmospheric flight. More generally, the term also describes the activities, industries, and regulatory bodies associated with aircraft.
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As an employee-owned firm, KLJ is continually seeking creative and talented individuals to join our team. We are driven through our mission and values and provide support and development to foster and build vibrant careers. KLJs inclusive culture allows successful growth within our organization and serves the community in which we live and work. KLJ believes in creating a team atmosphere and energetic work environment. We challenge ourselves to become more efficient and more innovative each day. Our drive to compete on new market fronts, inspires engagement and encourages a challenging work environment while promoting personal and professional well-being. KLJ promotes a respectful environment which fosters the recruitment of intelligent and talented professionals. Diversity is an integral component of KLJâ€™s culture; from our employees to the communities we serve, we value individuality and recognize each team member or community is unlike any other. KLJ incorporates a diverse group of professionals to ensure a successful future for clients and the company.
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